Shipping Policy

Shipping Policy 

We take great care to ensure your oil paintings are delivered safely and on time. Below is our detailed shipping policy for your convenience:

1. Processing Time

  • Each order is carefully inspected and packaged before shipping.
  • Custom Oil Paintings: Processing and drying may take 1–3 weeks before shipping to ensure quality and readiness.
  • Ready-to-Ship Artworks: These are dispatched within 2–3 business days of order confirmation.

2. Shipping Costs

  • Free Shipping: Enjoy free standard shipping on all orders within the United States.
  • For international shipping, fees will be calculated at checkout based on your location.

3. Packaging

  • All artwork is packed using secure and protective materials to prevent damage during transit.
  • Features of our packaging include:
    • Moisture-resistant wrapping to shield your artwork.
    • Reinforced boxes with edge and corner protectors.
    • Tailored inserts to minimize movement and maximize safety.

4. Delivery Times

  • Domestic Shipping (United States): Standard delivery typically takes 5–7 business days after dispatch.
  • International Shipping: Transit times vary by destination and can take 10–21 business days.
  • Tracking information will be provided once your order has been shipped.

5. Damaged or Lost Shipments

  • If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the damage and the packaging. We will offer a replacement or refund as appropriate.
  • For lost shipments, please notify us immediately. We will work with the carrier to resolve the issue promptly.

6. Shipping Restrictions

  • Some locations may have restrictions or additional charges due to size, weight, or customs regulations. You will be notified during the checkout process if such restrictions apply.

7. Returns and Exchanges

  • We accept returns or exchanges for damaged or defective artwork only. Please review our Return Policy for more details.

For questions or assistance regarding your shipment, feel free to reach out to our customer support team at [Contact Information].

We’re committed to delivering your artwork with the utmost care and professionalism, ensuring it arrives ready to be cherished for a lifetime.